How to Fix Hotmail Problems
The following list includes strategies that can be used to solve common Hotmail problems. Complete these tasks one at a time until you find one that resolves your particular problem with Hotmail.
Clear the Temporary Internet Cache in Internet Explorer
Clear the Temporary Internet Cache in Firefox
Use the Secure Login
Visit the secure Hotmail login page and log in at https://login.live.com.
Run a Virus/Spyware Scan
Upgrade Your Browser
If you have not updated your web browser recently, that could be affecting your use of Hotmail. Visit the website for whatever web browser you are using and see what the latest version is. If you do not have the latest version installed on your computer, do so now.
Switch the browser that you are using to a different one. Three of the most popular browsers include Internet Explorer, Firefox, and Netscape. Download the new web browser by visiting the website for it.
Force a Page Refresh
A forced page refresh might return your Hotmail application back to good working order. Log in using your normal method for this. Hold the control key (CTRL) down on the keyboard and select the “F5” key from the keyboard.
Reboot the Router and Modem
Rebooting your router and/or modem might solve the problem for you. How you reboot will depend on the particular router/modem that you have. In most cases, however, you simply need to unplug the equipment from the power source, wait for at least 15 seconds, and then plug everything back in.
Try Again Later
Unfortunately, the “try again later” solution is often the trick that actually works. If this seems to be a recurring problem, make note of the times and days when you experience problems with Hotmail.
Synchronize the Time and Date on Your Computer
Since many secure sites require a computer to have the correct date and time in order to access their website, make sure that the time and date on your machine is accurate. If it is not, correct it: